Yesterday evening I stumbled across this post of Wil Wheaton on my Mastodon instance: https://mastodon.cloud/
See the thread and the comments of this.
In the first place I trust people, no matter who she or he is, that that person is telling the truth unless the opposite is proven. I know, that's sometimes silly.
So I believe Wil that he did nothing that caused others to complain about him, because I haven't read those postings myself. But what I could read in the comments was some sort of haters that gonna hate no matter what the other side is saying.
Maybe some other fellows do have a deeper inside of this story, until then the presumption of innocence stays valid, even for celebrities.
My question in the first place is:
how should we deal with this kind of issues? From my history of being a sysop of a BBS in the 90s, being a forum moderator in the 2000s and through all the decades as an channel op in several IRC channels, even larger ones, I do have bad feelings of how this dispute evolved so badly and I don't know if the admin of that Mastodon instance acted correctly, although I can understand that she/he maybe just wanted to protect that instance from attacks and other bad stuff and the simplest thing might appear to cancel the account in question.
What is your opinion on this kind of disputes? How would you react when a shitstorm hits one of your users? I think we all agree that sexism, racism and hate speech is not acceptable and needs to be stopped. But from what I read so far in this case I'm not so sure who is on which side? My impression so far is, and I experienced this kind of behaviour several times, that there is someone that said something in the past that was understood in a different way, but now a group of people is acting against that person as if there is no tomorrow, no matter what that person is saying or how often that person tries to clarify that issue and excuses him.
Your opinion, please.